Complaint under the Punjab Consumer Protection Act 2005 for defective goods or deficient services, with compensation and refund claimed.
When to use this draft
Use where a product is defective, a service is deficient, or a warranty has not been honoured, after a thirty-day notice to the provider.
Essential contents
- Consumer status and the transaction with invoice
- Defect or deficiency described precisely
- Notice to the provider and its outcome
- Loss suffered and compensation claimed
- Limitation - thirty days from the notice period expiring
Drafting notes
- The pre-complaint notice is mandatory - attach it and its dispatch proof.
- Attach the invoice, warranty card and any repair jobsheets.
Adapt before filing
This is a structural template, not advice on your matter. Facts, dates, valuation, jurisdiction and the prayer must be settled by a lawyer licensed to practise in Pakistan.